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Identity theft occurs when a thief obtains and uses your personal and financial information, such as your Social Security Number and bank account numbers, without your permission to commit fraud or other crimes. Skilled thieves have a variety of ways to obtain your personal information including: stealing your mail (i.e. bank and credit card statements, tax information, new checks or credit card offers), phishing online or completing a change of address form to divert your mail.
If you have experienced fraudulent activity on one or more of your Dollar Bank accounts, please call 1-800-535-2557 or 1-800-242-BANK. You can also file a complaint with the Federal Trade Commission by calling the Free Identity Theft Hotline at 1-877-ID-THEFT or using the online complaint form at www.ftc.gov/idtheft.
